Arcgis pro login and licensing problems

Question

Hi I bought Arcgis for personal use today. I don't know how to use it... I followed all process

but I met some login and license problems. plz help.. I need to use program asap

#1 Log in

I downloaded Arcgis pro in my account, and installed it. I signed up with my Google account for login. I clicked google and input ID and Passwords, and warning window was popped up. Even if click "yes" or "no", show google wanrning page, and says:" Couldn't sign you in, You are trying to sign in from a browser or app that doesn't allow us to keep your account secure. Try using a different browser. Learn more" I can't log in.

# 2 Licensing

I try to authorize my program using Authorization number. I finished it, but it's not working...

license is in computer, but nothing is activated..

Plz help me! I need to use program!

Thanks!

MerpatiChandrasari · Answer

Hi S.W Woo‌

I came across this thread and currently i am having the same issue. Did you turn off your VPN to connect to ArcGIS Pro using named user license with Google account? Is that the solution?

Thanks in advanced

S_WWoo · Answer

Amnoy Am,

Thanks for your reply! I solved my problem.

The problem is Google login issue. It is caused by my VPN.

I tried all process with VPN, that's the problem.

Thanks again your relply!

Have a good day!

AmnoyAm · Answer

Per machine install of ArcGIS Pro automatically install the ArcGIS Pro Licensing Service.  You will not be able to go through the Single Use authorization process without it.  With that said, corrupt application service is always possible though extremely rare.  If this is the case and you're able to go through the authorization process, the authorization should fail since it will not be able to write to the trusted storage.

Per user installation of ArcGIS Pro does not install the ArcGIS Pro Licensing service.  When selecting the Single Use license type, it will display an information message explaining the need to install the licensing service which can be found in the Pro installation directory in the user local profile.