Total Black Screen instead of Map (ArcMap)

AndreaPaindelli

Good afternoon,

I write here because I am experiencing some issues with my ArcGIS version. 

Below a little description of what my problem is: 

I have a student License for ArcGIS Desktop with Newcastle University. 

I'm trying to open some maps that I have, but I always have the same problem: I cannot visualize any map. I have just a black screen. 

Checking on the internet it seems like the map "has no spatial references", but I can easily visualize it on other computers, so I don't know where my problem came from. 

I tried to fix this problem following some suggestions found on the internet, but nothing happened.