I created a Survey123 form using Survey123 Connect as usual. I then published the form to Portal for ArcGIS, enabling the web form option. However, after I tried to open the web form, I received this error: And the web form becomes unresponsive e.g. * the submit button does not work * the geopoint question does not show a map thus cannot be used * the related/filtered choice lists does not work Alternatively, If I use the field app, I was able to submit without any issues. I did not change any Portal configurations prior to this and I was able to use a web form before. Was wondering if anyone has this issue before since I cannot find any references by searching the web with the error message above? Thank you in advance!

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Inquiry about opening a Survey123 web form published using Survey123 Connect to ArcGIS Enterprise.

KANIN SANGCHAROENVANAKUL

I created a Survey123 form using Survey123 Connect as usual. I then published the form to Portal for ArcGIS, enabling the web form option. However, after I tried to open the web form, I received this error:

And the web form becomes unresponsive e.g.

the submit button does not work
the geopoint question does not show a map thus cannot be used
the related/filtered choice lists does not work

Alternatively, If I use the field app, I was able to submit without any issues. I did not change any Portal configurations prior to this and I was able to use a web form before. Was wondering if anyone has this issue before since I cannot find any references by searching the web with the error message above?

Thank you in advance!

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Accepted answers

JamesTedrick

Hi Kanin,

Could you share the XLSX file used to create the survey? It appears that a question is not being interpreted properly by the web form.

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KANIN SANGCHAROENVANAKUL

Hi James,

I have sent you an email message with the file attached. Thank you in advance!

JamesTedrick

Hi Kanin,

Yes please feel free to e-mail - jtedrick AT esri.com

KANIN SANGCHAROENVANAKUL

Hi James,

Thank you for your response. Would it be possible to share the .xlsx file to you via email?

In the mean time, I have tested publishing one of Survey123's default templates as a web form and has no issues. I will create the form in question from scratch and I think it should work.

Thank you and kind regards,

Kanin

JamesTedrick

Hi Kanin,

Could you share the XLSX file used to create the survey? It appears that a question is not being interpreted properly by the web form.

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