Why does my account give me this error?
Why can I not make a new survey?
I am having this same issue. I had a trial account that recently was changed to a paid subscription. I now cannot create a new survey via Survey123Connect or Survey123 Web. I get the same error "Cannot create a new survey. Cannot perform query. Invalid query parameters." When I had the trial account I with the same user name and password I was able to create a survey no problem. I checked requirements and changed browsers. Thanks.
Thanks! I will be at sea till 8/25/2018, and hope to get my new survey out
to volunteers then! Thanks for looking into this.
Zhifang Wang Can you please take a look at this issue, I am not sure what the cause of the error is?
I am a level 2 user with an organization and am using ArcGis Onine
Hi Nicole,
Are you using ArcGIS Online or Enterprise (Portal)? And are you trying to create surveys using Connect or Web Designer?
You need to ensure you are a level 2 user to create surveys.
Phil.
so you are with an organization?
My computer meets the requirements. I was able to create a survey when I was a trial member.
Have you confirmed the requirements?
System requirements—Survey123 for ArcGIS | ArcGIS
Have you been able to create one before?
If not, try the exercises beginning with...
Create an ArcGIS organization—Survey123 for ArcGIS | ArcGIS
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