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Problem using Features from Survey123 in Collector

Anonymous User

I have made a simple form in Survey123 and it works good. When I add the resulting feature-layer in a Webmap it looks good. But when I use that Feature Layer in Collector (iOS 10 and Collector 10.4.0) I run into real problem. Sometimes the webmap doesn´t show up in Collector, sometimes it crashes when I try to open the webmap.

I tried to create a form in the Webapplication (Survey123) and the resulting feature-layer is possible to use online in Collector. It isn´t possible to use the result in an offline map - I couldn´t change the settings of the Feature Layer in AGOL.

Is there any known issues when using features from Survey123 in Collector?

Take a look at the following webmap and feature and try to use them in collector:

http://sveaskog.maps.arcgis.com/home/item.html?id=58e61ab3704d4399a60335b0be936bdc

http://sveaskog.maps.arcgis.com/home/item.html?id=c73d79b2cc0740d3adb7ecc39df29412

Best Regards / Johan Ekenstedt

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Accepted answers

IsmaelChivite

I was able to publish this survey, edit features from both Collector and Survey123 and see all the new captured data in the map viewer. Here are the steps I followed:

Imported your XLSFile into Survey123 Connect and published the survey
Enabled sync on the Feature Service manually in MyContents in ArcGIS.com (settings page of the Feature Layer)
Added the feature layer into a Web Map. Saved Web Map
Downloaded a small area into Collector, captured data with it and submitted
Downloaded survey into Survey123, captured data with it and submitted
Refreshed the Web Map in ArcGIS.com map viewer and saw both points added

Tested on an iOS and Windows 10 device.

If you do not see the Web Map in Collector, I would suggest you log out and log in back into Collector to refresh the list of Webb Maps. If you still get crashes in Collector I suggest you open an Esri Technical Support incident so this can be looked at in more detail.

This video shows the steps I followed: https://youtu.be/Tll47FgUqHw

All comments

IsmaelChivite

Hi. It may be easier if you share your XLSForms.

The services above are private.

Anonymous User

Here is the Survey.

In AGOL the map and feature were public -strange that you couldn´t access them.

Virkeskontrakt.zip

cnnlly

Hi Sveaskog, your organisation doesn't have anonymous access enabled - we can access them if we go through http://arcgis.com/home/item.html?id=58e61ab3704d4399a60335b0be936bdc instead.

I've had issues using Survey123 feature classes in Collector when repreats/groups are involved but I haven't investigated it enough to tie down the issue.

Anonymous User

Thanks Carmel;

The map has the following adress:

http://arcgis.com/home/item.html?id=c73d79b2cc0740d3adb7ecc39df29412

IsmaelChivite

I was able to publish this survey, edit features from both Collector and Survey123 and see all the new captured data in the map viewer. Here are the steps I followed:

Imported your XLSFile into Survey123 Connect and published the survey
Enabled sync on the Feature Service manually in MyContents in ArcGIS.com (settings page of the Feature Layer)
Added the feature layer into a Web Map. Saved Web Map
Downloaded a small area into Collector, captured data with it and submitted
Downloaded survey into Survey123, captured data with it and submitted
Refreshed the Web Map in ArcGIS.com map viewer and saw both points added

Tested on an iOS and Windows 10 device.

This video shows the steps I followed: https://youtu.be/Tll47FgUqHw

Anonymous User

Thanks!

That exactly what I did and wanted to do. I will try again tomorrow and click in exactly the same order as you did. If I will run into the same problem I will reinstall Survey 123 before I contact the technical support.

Anonymous User

It worked after I uninstalled all Survey123 (Beta and 1.6.3) and installed the latest release.

I should have done that before contacting you.

I also recognize a problem in AGOL that I need to activate editing in a layer if I want to use it in Collector. If the problem persist I will contact the support.

Best regards /

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