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Survey123 v3.9 Draft Mode

PriyaRajan

Hi there,

I'm using Survey123 v3.9 connect to develop forms and publishing. My question is 'I enabaled Draft Mode in the Collaborate tab and I can see the Reset and Saved link when I open in browser. But once i start edit the form, it is showing 'Saving...' and not really saving(Not showing 'Saved'). I waited for more than 2hrs and still showing 'Saving..'. When I close the browser all the data is gone. Could you please help?

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Anonymous User

Hi Priya,

We are currently looking into this issue, was the survey originally created in 3.9 Connect, or created in a earlier version of Connect and published the first time, and then re-published with 3.9?

Regards,

Phil.

PriyaRajan

Hi Phil,

Thank you for your response. Survey was originally created with the earlier version(3.7) and re-published in 3.9.

Regards,

Priya

Anonymous User

Hi Priya,

Thanks for the additional information. I believe this is the same issue we have had reported recently also, and our website team is already looking into it. Once we have an update or when the fix will be available we will let you know.

Regards,

Phil.

Ruth_JiatengXu

Hi Priya,

I'm from the website team, if it is possible could you provide more info related to your survey or a copy of your xlsx form?

e.g. Are you able to reproduce this issue in a different browser? Are there many calculation questions contained in this survey?

Thanks a lot!

Ruth

PriyaRajan

Hi Ruth,

I have tested it in IE and Chrome and both the browser is showing the same issue. How do I attach a file here? I cannot see an option to attach file.

Thanks,

Priya

Ruth_JiatengXu

Hi Priya,

Thank you for your reply! If you click on "Reply", then you can see "Use advanced editor" on the top right of the input section. Then you can use the advanced editor to add attachments.

Thanks a lot,

Ruth

PriyaRajan

Hi Ruth.

Thank you.

I'm attaching the .xlsx file with this.

Regards,

Priya

Notification of Works.xlsx

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