"number" appearance keyboard not functionling properly in Survey123

Question

We have a form with a number field that we've given de "number" apprearance to get a numpad keyboard in the Survey123-app. Entering a value seems to go fine. However, if we try to submit the result of the form we get the following message: (which means "the field "afgelezen peilwaarde" is required")

If we enter a number through our default Apple iOS keyboard it submits just fine. It seems the numpad keyboard in the app isn't registering correctly.

Is this a known bug?

We are using iPad Air 2's with iOS 10.2 and version 1.10.25 of the app.

JohnHasthorpe · Answer

HI Erika - this is a different issue. We do have a bug open for the behavior you are seeing.

JakeJacobs · Answer

Did you find out the issue?  This is happening to my survey as well.  The ios keyboard will pop up along with the "numbers" pad that S123 provides for user input.  Unless the "done" key is tapped on the ios keyboard, the field will not consider itself committed.

RTPL_AU_0-1721798888442.png

JohnHasthorpe · Answer

Hi Guido

I have published your survey and was not able to replicate the behaviour that you are experiencing.

Could I ask that you log a support incident through: https://support.esri.com/contact-tech-support

So that we can get some more thorough testing done.

Thanks

John