Survey123 Connect (v2.2.6) converting XLSForm spins forever

Question

Hi, i am a few Survey123 documents. The last 2 days, i can't updated my documents anymore. Survey123 Connect for ArcGIS stuck at converting XLSForm. Making a new survey got stuck also too. The previous version: 2.2.4 got now the same problem. What's the problem? Look at my attachment, pls.

Windows 10 Enterprise version 1703 (build 15063.909)

ArcGIS Online

2018-03-21 14_31_09-Survey123 Connect for ArcGIS.png

BrandonArmstrong · Answer

Great to hear you're up and running now, Luong!

Brandon

Luong_HungChau · Answer

Brandon,

A normal reinstall didn't works.

I did:

1. uninstall Survey123 Connect.

2. delete the map ArcGIS (with 4 submaps: AppStudio, My Survey Attachments, My Survey Designs and My Surveys) too.

3. install Survey123 Connect again.

Problems resolved now!

Thanks!

Luong_HungChau · Answer

Brandon,

I did what u told. Some news i my reseach: my colleague got Survey123 Connect version 2.6.4. and he add a portal (https://www.arcgis.com). After then everything works perfect. I did the same in version 2.6.6. and it's didn't work. Still the same problems. :-s