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Conflicting messages about spatial analyst license

DavidVesely

I've been trying to use spatial analyst tools in ArcMap. I've got a current license for Spatial Analyst and I can confirm this in the ArcGIS Administrator. Ver. 10.1-10.7 is installed and authorized until 12/3/2020. However, when I try to open one of the tools, I get the message, "Unable to execute the selected tool. You do not have the necessary license to execute the selected tool. ERROR 010096.".

Can someone explain how ArcGIS Administrator thinks I have a license for Spatial Analyst and ArcMap says I don't?

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