Edit a survey using Survey123 Connect

Question

I would like to edit a survey created on the Survey123 website in Survey123 Connect. Every time I select:

I get this error:

What am I missing? Is there any other way to get the survey here? It was originally created by another user using the Survey123 website and never published. I transferred ownership and would like to edit it in Survey123 Connect.

Thanks,

Adelaide

Shwu-jingJeng · Answer

Hi Charles,

We are aware of this issue but could you also contact Tech Support to log an issue for this? That way the priority of the issue fix will get promoted if we have more users encountering the same issue.

Thanks,

Shwu-Jing

CharlesBailey3 · Answer

I'm having this problem too. Just for the one survey I need of course, others are showing up but I haven't tried to edit and publish anything. Please get this fixed we are on a close time table here! Thanks, cob

EmelineRenz · Answer

I experienced the same issue. I found that if I "pulled" the survey into Connect instead of "pushing" from AGO that it worked.

However! I will warn you that I was not able to "republish" that survey after making changes. The best workaround I have found, so far, is to create a New Survey using the old XML file. It sounds like you don't have to worry about the URL to the Survey so you are in luck.