For those of us who work in or otherwise support PSAP's for 911; are you using ArcGIS Online (AGOL) and if so, how? I've been having a hard time understanding how I would use or benefit from using this and Esri is pushing it hard. At this years UC, I asked one of the instructors to help me out and he gave me a couple of ideas. Just curious if anyone else is using it and if so, how Thanks!