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Survey123 Connect does not complete XLS Form Conversion.

Anonymous User

Survey123 Connect keeps spinning when trying to convert XLS Form. I updated to most recent version 10 minutes ago and this problem is occurring on all surveys, even ones that worked in the past. Im on a fire and somewhat urgent so if anyone can help I would really appreciate. Thanks

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Accepted answers

Anonymous User

Hi Eric,

Have you already published the survey or is it a new survey? If it is new and you have not yet published it, you can try to delete the .xml file from the survey design folder, and then try and refresh the survey via Connect.

Phil.

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jamosheim25

Erik:

I had similar problems some days ago, and I think part of the problem, but I'm not certain, was the mix of versions I had used to create/edit the surveys. Some of them converted and one or two did not and and I had the conversion circle going forever. I ended up redoing one of that one survey...my thought is that some of the surveys might have gotten corrupted between versions.

I also made sure that I uninstalled the prior version of connect and installed the new version because the installation of new versions is not software driven. I know I don't have a solution but maybe this gives you some ideas. Sorry to hear that happened.

John

Anonymous User

Hi Eric,

Phil.

LuisGarcia6

This just worked for me, thanks for sharing!

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