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What does Gathering Data mean

Anonymous User

What does Gathering Data mean?

It seems to be in a constant state of gathering data but when I look at the service in Server Manager. It isn't being used. Is there anything I can do to make the download work? Anything I can do in Server Manager regarding the properties.

Thanks

Matt

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DanielFenton1

Hi Matt,

I believe this class of issues has been resolved. I'm sorry about the ambiguous error message. There was a subtle bug in our download system that had to be worked out.

DanielFenton1

Ok. This error is in our download system and not your ArcGIS server. We will look into it.

Anonymous User

While this link to shapefile download just errors straight away but I can't find anything ambiguous in the ArcGIS Server Manager logs.

http://geoportal.statistics.gov.uk/datasets/output-area-december-2011-full-extent-boundaries-in-england-and-wales

Anonymous User

Hi Daniel,

One of them worked, but this one doesn't download the shapefile

http://geoportal.statistics.gov.uk/datasets/local-authority-districts-december-2016-full-extent-boundaries-in-great-brit…

Thanks

Matt

DanielFenton1

Hi Matt,

Would you mind trying this download again? We just fixed a bug that was causing some download processes to become stuck and never complete. If trying again does not work, would you please post a link to the dataset?

Thanks,

Daniel Fenton

Software Engineer | ArcGIS Hub

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