Hi,
I have shared a few Insights pages and linked them on a site on our Portal, but sometimes the pages cannot be opened and the error from the attached screenshot is shown.
The URL is in the following form: portal/apps/insights/#/view/<ID of the Page>
We are using Insights for ArcGIS 3.1.0 and ArcGIS Enterprise 10.6.1.
This behavior is totally random and not traceable:
- sometimes the page is opened, sometimes - not, sometimes after 2-3 clicks on the link it functions again.
- sometimes one page is working and the link of another one (from the same data source) is not working.
- we also tested it with different users - at the same time some users can see the page and others - not (the users had the same role and access rights).
- the behaviour is random in different browsers (Firefox, Chrome, IE) and the worst in IE.
- when I open a shared page directly from the element on the portal, it is always working.
Is this a known issue or is there another link form in which we should share an Insights page?
What could be the reason for that?
Thank you for the help in advance!
