Hello!
I've just upgraded to ArcGIS pro ver 1.3 and it keeps on crashig even when I do a simple edit or CLIP. Is there anyone I can report them to?
Do you have problems as well?
Hector,
Did this machine previously work OK with Pro 1.2? Or is this a new install?
1) update your graphics card driver to latest from manufacturer (e.g nvidia/amd)
2) If you get an error report dialog, fill in your email
3) please contact technical support for interactive assistance.
Regards,
Jeremy W.
Hi Jeremy,
It is an upgrade. Already had stable 1.2 running with no porblem.
Cheers
Forgot one troubleshooting step: clear your cache. You can do this from PROJECT->Display Options (check the box for removing the cache at bottom).
To contact support, see this page: Esri Support Contact Tech Support
One more suggestion:
Try switching from DirectX to OpenGL in PROJECT->Options->display
I've also pinged our support liason to reach out to you if needed.
Any updates Hector?
Oh yes, got better. no crashes then, but other bugs popped out
I also repaired the installation.
I switched back to DIrectX to see if it keeps crashing, but so far all OK.
Signed in members can post, follow updates, and more. New here? Register a free account.
Find useful guides, FAQs, and documents to help you navigate and make the most of Esri Community.
