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Embedded panoramas not refreshing when moving between features

MikeLelliott

Hi,

I'm trying to create a viewer of 360 panorama images using the Experience builder, where users can click on a point in the map and the Embed widget pulls the URL of each panorama from the attributes of the point.

The URL is created by combining the Pannellum standalone viewer link (details here: https://pannellum.org/documentation/examples/simple-example/) with the URL of the 360 image for each point.

This works perfectly when clicking on the first point, but it then won't refresh and load the new 360 view when clicking on the next point.

Any help on how to get the 360 view to refresh between each image would be much appreciated.

Thanks

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Andrew-Bowne

Has anyone been able to get this working with secured services? Each of our points have the 360 photos as attachments. I'm passing the attachment URL to pannellum but they won't load because they are secured. I tried passing a token in the URL with no luck either.

babarsac

@TonghuiMing

I was able to get it working. Turns out I had some spelling errors in my URL request.

TonghuiMing

@babarsac - Based on both of your descriptions, it seems like an issue with similar URLs, however, I just tried the latest AGO environment as well as 10.9.1, and it looks fine:

In order to reproduce the issue and locate the problem, it could be helpful if you could provide your data, as well as how you configure the app/Embed widget.

If the data cannot be shared, you could reach out to Esri Tech support, the analysts will help with that.

TonghuiMing

@MikeLelliott What are your environment details?

babarsac

@MikeLelliott @TonghuiMing @PeterMacKenzie2

I'm using Experience Builder built into Enterprise 10.9.1 and am running into the same issue. I've got Pannellum integrated via the Embed widget however it will only load the first image I click on.

Any ideas?

PeterMacKenzie2

Hi @MikeLelliott . Any chance you can share what this experience builder app looks like? Or even a screenshot DM'd to me? I am keen to get one working with 360 images too. Thanks!

TonghuiMing

Hello @MikeLelliott

This should have been fixed with the release around July 2020. If you come across any other issues, please let us know. Thanks.

Tonghui

MikeLelliott

Hi David,

I've added in the links from Kuula and they work perfectly. However, I'd rather not move away from Pannellum if it can be avoided.

Thanks,
Mike

DavidMartinez

Hi Mike,

I will need to debug this and get back to you. This has worked for me with other 360 panorama images so I am not sure what is going on. For example, try these two URLs in two of your features: https://kuula.co/share/collection/7lPMY?fs=1&vr=1&zoom=1&sd=1&thumbs=1&chromeless=1&logo=-1

https://kuula.co/share/collection/7lPMG?fs=1&vr=1&zoom=1&sd=1&thumbs=1&chromeless=1&logo=-1

David

MikeLelliott

Hi David,

Yes, I have a full URL for each panorama for as an attribute of the feature, although I also tried constructing the URL for the panorama using an expression in the embed widget settings but got the same results.

Here's an example URL from Pannellum's website: https://cdn.pannellum.org/2.5/pannellum.htm#panorama=https%3A//pannellum.org/images/alma.jpg&autoLoad=true

Thanks

DavidMartinez

Hi Mike,

Is the URL stored as an attribute in the feature layer for each point? What parameters does the URL have? Can you provide me to URL examples?

Thanks,

David

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