ArcGIS Explorer Online - Cannot access ArcGIS Server located on internal network

DennisGeasan

I'm unable to open ArcGIS Server map services with ArcGIS Explorer Online.  I have set up a clientaccesspolicy.xml file and am able to access map services using an internal Silverlight application with no problem.  In the 'My Content' section of ArcGIS Online I am able to view the internal map services when using the ArcGIS.com map viewer application.

This has to be a problem with permissions for ArcGIS Explorer Online to access the internal map services.  I have tried several variations in the policy file but nothing is working.

Is it possible there is a firewall issue?

Can anyone see an error in the policy file.

This is the current one.

<?xml version="1.0" encoding="utf-8" ?>
<access-policy>
<cross-domain-access>
  <policy>
   <allow-from http-request-headers="*">
    <domain uri="*"/>
    <domain uri="http://*"/>
   </allow-from>
   <grant-to>
    <resource path="/" include-subpaths="true" />
   </grant-to>
  </policy>
</cross-domain-access>
</access-policy>

Others I have tried:

<?xml version="1.0" encoding="utf-8" ?>
<access-policy>
<cross-domain-access>
  <policy>
   <allow-from http-request-headers="*">
    <domain uri="http://*"/>
   </allow-from>
   <grant-to>
   <resource path="/" include-subpaths="true"  />
   </grant-to>
  </policy>
  <policy>
   <allow-from http-request-headers="*">
    <domain uri="https://arcgis.com"/>
   </allow-from>
   <grant-to>
   <resource path="/" include-subpaths="true"  />
   </grant-to>
  </policy>
</cross-domain-access>
</access-policy>

<?xml version="1.0" encoding="utf-8" ?>
<access-policy>
<cross-domain-access>
  <policy>
   <allow-from http-request-headers="*">
    <domain uri="http://*"/>
    <domain uri="https://*"/>
   </allow-from>
   <grant-to>
   <resource path="/" include-subpaths="true"  />
   </grant-to>
  </policy>
</cross-domain-access>
</access-policy>

Any help much appreciated.

Dennis Geasan

JasonCleaver

I have done what is suggested in the link you provided. No joy. If I use the IP address instead of the fully qualified name then I can access an internal ArcGIS Server. But only if I am not logged into ArcGIS Online. Once I log in to ArcGIS Online then I cannot access an internal ArcGIS Server by either the full name or IP address. Not sure if this is an issue with ArcGIS Online or subtle security issue in Silveright.

I agree.. I tried both soutions and nothing.