Access to the Hub admin application

Question

Hi,

When I wanted open the Hub admin application, I had a problem; the error message is :

"Community accounts not supported
You are currently signed in with a Hub Community account. This account does not have privileges to administer hubs"

but i'm signed in as an Administrator of my organization

Do you have any idea about this problem ?

Thanks

BeckyC-O · Answer

I'm having this same issue while trying to create a new event in hub premium. I get the following error message:

I tried creating the event using my normal AGO account, but can't seem to link it to the initiative in our Hub Community account.

How do I bridge this gap?

Thanks,

~Becky

Anonymous User · Answer

can you please open a support case so we can have a more detailed investigation?

moussa92moussa92 · Answer

i didn't understand !
What is the diffrence betwen org community account and normal org ArcGIS account ?
because i used my normal org account