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Failled to publish web layer

WyllyKHOMBILA

Hello,

I would like to publish web layer from Pro 2.0 to Portal 10.5.

But I have this error "Failed to publish web layer"

Going to check the ArcGIS Pro logs into

C: \ Users \ useracount \ AppData \ Local \ ESRI \ ArcGISPro \ Staging \ SharingProcesses \

I have the error below : the PubishingTools service could not initialize, in ArcGIS Server:

"com.esri.arcgis.discovery.ejb.ArcGISServerEJBException: Could not initialize service 'System / PublishingToolsEx.GPServer'."

By checking this information in ArcGIS server, I see that the service has started successfully.

Please, anyone knows how to avert this error ?

best regards

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JesúsGómez

Thank you KHOMBILA,

I'll follow your instructions.

kind regard

WyllyKHOMBILA

Hi GOMEZ,

So, could you well before the suppression of the data proceed to the following actions:

Restart the ArcIS Server and Portal;
Rename the data you want to publish from ArcGIS Pro to portal
download / install the Fiddler utility on your computer
Launch this utility at the same time as the service publish attempt on ArcGIS Pro.

Deleting data can be done in ArcGIS Server or directly via ArcGIS pro.
to do this you should log into admin via the server URL and delete the data from the Hosted folder.

for exemple :

You will also find administration batches of the data store in the following tool folder:
C: \ Program Files \ ArcGIS \ DataStore \ tools

kind regard

WyllyKHOMBILA

Hi Jesus GOMEZ,

Please make sure that ArcGIS server is very well federated:

and change the URL of the ArcGIS server. It must be as such:

https://webadaptor.domain.com/arcgis

(arcgis is the IIS name of arcgis Server services)

save the changes and check again if the printing error has disappeared.

As for the ArcGIS server log, it shows errors in the registration of both databases including ArcgisDataStore.

I propose you first solve the first error message and see the next one together.

JesúsGómez

Hi Wylly KHOMBILA.

Our version is ArcGIS Enterprise 10.6.1
ArcGIS Server is federated and a database is registered as managed.
The URL of my print service is this but I see that it displays an error message: "Unable to reach the print service".

This is the ArcGIS Server log. I see several errors.

Thanks.

WyllyKHOMBILA

Hello Jesus GOMEZ,

Which ArcGIS Enterprise version do you have?

Assuming that ArcGIS Server is federated and a database is registered as managed, I invite you to log to portal (Organization> modify settings> utility) and check that the following url is configured well: https : //webadaptor.domain.com/arcgis/rest/services/Utilities/PrintingTools/GPServer/Export%20Web%20Map%20Task).

If this URL is active, please restart the Publish Service in ArcGIS Server and check the ArcGIS Server log file and share the resulting message.

Hope this helps

JesúsGómez

We have a similar problem.
We have ArcGIS Enterprise and we want to share from ArcGIS Pro a web layer as feature type. I review here the following points in case they can be useful to find a solution to the problem.

We want to share a layer from a local geodatabase. This geodatabase only has a few polygons.
We are testing with the administrator user, so we have all the permissions.
I choose the option "Copy all data" and when I press "Analyze". I don't get any error.
When publishing, everything seems correct but finally ArcGIS shows the error "Failed to publish web layer".
The SharingJobLog.log file has correct status messages but the last ones show:

2018-11-20 17:23:05   Status: InProgress   StatusMessage: Initialised Publication Tool
2018-11-20 17:23:05   Status: InProgress   StatusMessage: Publishing web layer (AGO)
2018-11-20 17:23:10   Status: InProgress   StatusMessage: Error when publishing web layer (AGO)
2018-11-20 17:23:10   Status: InProgress   StatusMessage: Error when executing the publication tool
2018-11-20 17:23:11   Status: Failed   StatusMessage: Failed to publish web layer   ErrorMessage: Failed to publish web layer

In Portal, "My Content" displays a "Service Definition" created with the item name but there is no a hosted feature layer.

In My Content I only see "Service Definition"

If in Portal I want to add the element from a shapefile or geojson of my team I get the error message: "Publish Service error: Access to this resource is not allowed".
PublishingTools GP service is ok.

Any ideas?

Thanks.

Jesus Gomez

Derek Law

Hi Tadesse,

Apologies for the late reply. I have been out of the office on business travel the last few weeks.

> Has anyone got a solution ? I tried SQL server, CSV , xls and they all can not be published as a Map.

Can you please provide more context/info on the details for your issue? You mention several different data sources - are you having problems accessing/adding this data in ArcGIS Pro? or just sharing them as web layers from ArcGIS Pro?

Thanks,

TadesseHabte

Has anyone got a solution ? I tried SQL server, CSV , xls and they all can not be published as a Map.

Derek Law

Hi Rezi,

Have you checked the sharing log files in ArcGIS Pro for error messages?

Please navigate to:

C:\Users\<username>\AppData\Local\ESRI\ArcGISPro\Staging\SharingProcesses\<Job ID>\SharingJobLog.log

(You can get the job ID from the pop-up in the jobs pane.)

What version of ArcGIS Enterprise are you using? What type of data are you sharing and what options were selected?

Hope this helps,

ReziKenia

Hello Derek

i have the same issue with Arcgis Pro. i'm publishing web scene with just one layer inside. it comes from registered SQL database. arcgis portal have hosting server also.

so as i think everything is configured properly.

when i share web scene from arcgis pro a receive an error

"Failed to publish web layer" and nothing more.

Rezi

Derek Law

Hi Wylly,

Did you use Web AppBuilder for ArcGIS embedded within Portal for ArcGIS or Developer Edition to create the app?
If the latter, where is the app hosted? Is it at a network location accessible to the other users?
What is the security model configured for your Portal?
Did you also share the apps' content, like web map and its associated data layers with the other users?
Have you tried to monitor the network traffic to help track down possible causes? E.g., use Fiddler, Wireshark, etc. to see network traffic? What are the error messages?

Hope this helps,

WyllyKHOMBILA

Hello Derek

I need your help again, please.
I created a web application from app builder based on data published in Portal. However, that is displayed correctly when I am logged to the Administrator's account but when I share it to users the app does not display any content even after 30 minutes.

Would you know what to do?

Best regards

WyllyKHOMBILA

Hi Derek,

it works well now! thank you very much

Best regards

Derek Law

Hi Wylly,

What kind of layer type are you trying to publish? E.g., feature layer, tile layer, etc?

Are you sharing the web layer with Portal by copying the data or referencing the registered data? If the former, do you have a hosting server configured with Portal?

Did you also check that the ArcGIS service account has the appropriate permissions as per the system requirements in my previous post?

Hope this helps,

WyllyKHOMBILA

Hi Derek,

I'm trying to share ArcGIS feature classes.

The ArcGIS server services have been restarted successfully and Portal 10.5 federates the site arcgis server 10.5 but I have the same problem of publishing the data. I am using the Portal administrator account for publishing data.
I can also connect to ArcGIS server with it.

I even used the proposed fiddle solution in the following discussion https://community.esri.com/thread/56636

without achieving satisfactory results.

Derek Law

Hi Wylly,

What kind of data are you trying to share?

Have you tried to restart the PublishingTools GP service?

Also, you may want to check that the ArcGIS Service Account has permissions for all relevant folders. The ArcGIS Server account—Installation Guides (10.5) | ArcGIS Enterprise

Hope this helps,

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