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Hub premium community sign in settings not honoured on hub site

DataOfficer

How do we make sure community sign in settings for hub premium are honoured?

I have logged in to our hub site, gone to >Settings in order to edit the Sign In Options. I have disabled social logins and enabled 'Allow members to auto join with email'. These changes display correctly in the preview pane, but are not transferred over to the actual hub site. See screenshots below.

1. Settings showing social logins disabled and auto join with email enabled. Note preview pane displays correct settings.

2. Sign in screen showing social logins still enabled and no option to create a community user account

Many thanks,
Rob

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Anonymous User

Do you know if your primary ArcGIS Online org has "Allow anonymous access" disabled currently in the security tab of ArcGIS Online Organization Settings?

DataOfficer

Ah good point! I was recommended to switch it off recently during a support case related to a different issue. I will turn it back on and try again. Is there any way to allow community logins with anonymous access turned off? Thanks for the prompt response.

DataOfficer

Graham Hudgins Turning on anonymous access does now allow community logins, but it is still allowing users to sign in using social media accounts even though this is shown as disabled in the settings.

Anonymous User

Do you have social logins enabled on your primary ArcGIS Online organization? That settings screen is controlling the community organization. We might have a bug in that preview if you enable social logins on your main org....the sign in is a union of both orgs' settings

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