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Can anyone publish a scene layer to ArcGIS Online witb ArcGIS Pro 2.5?

David_Brooks

I am trying to publish a simple multipatch FC to ArcGIS Online as a scene layer (RMC in TOC > Sharing > Share As Web Layer) but the tool fails with

Status: Failed StatusMessage: Problem submitting tile caching job ErrorMessage: Problem submitting tile caching job

Then, a Hosted Scene Layer appears in ArcGIS Online along with a Hosted Feature Layer. The 2D feature layer opens and is viewable in a web map, but if I open the Scene Layer I get the error:

Scene Layer version is not supported. Detected version: , Supported versions: 1.x

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Andrew Johnson

Hi David,

We are able to publish scene layers successfully from ArcGIS Pro 2.5 to ArcGIS Online. Is this only reproducible with this specific multipatch feature layer or any multipatch feature layer that you publish?

thanks,

Andrew

SuzanneSRLN

Hi David,

I am also having this problem. I get the same error: Scene Layer version is not supported. Detected version: , Supported versions: 1.x. Have you had any luck? I previously could share the web scene prior to upgrading to 2.5. I notice in the job queue it says problem submitting tile caching job--I checked all my projects and they are all good--no customs

Suzanne

David_Brooks

This worked for me after I created SLPKS of all my 3d data.

SuzanneSRLN

I finally did that as well. Luckily, I only had 5 3D layers. Does make me wonder what the "share as Web Scene" button is for though. Thanks for getting back to me, I was in a bit of a panic with a deadline looming.

JayGeisen

I can't seem to successfully Share A Web Scene from ArcGIS Pro 2.5 to ArcGIS Online either. I haven't seen any bugs logged, but I'm thinking I'll have to roll back now.

SuzanneSRLN

Do you get the same warning that the scene layer version is not supported? This is very annoying--I wish I hadn't applied the update

Andrew Johnson

Hi Jay,

Can you provide some more details on what you're experiencing? Are you getting the same error message or a different one? What data do you have in the scene? Are you seeing this with all scenes or are there certain datasets where you see this?

thanks for your time,

Andrew

Jay_Geisen

Andrew,

It looks like what I'm experiencing is a new bug, described here: ArcGIS Pro 2.5 Fails to Overwrite Web Layer - Staging Failed (BUG-000129031). Guess I'll be calling ESRI Tech Support........again.

It seems the crux of the bug relates to how you are connecting to your SQL Server database. If you are not connecting to the data as the database owner then you will likely have problems. In my case, I connect using database authentication (a SQL database account), but not typically with the database owner account. I believe, based on the other thread listed above, that you would see the same error attempting to connect using operating system authentication, but I have not verified that. In any case, I will be uninstalling 2.5 and reinstalling 2.4 until at least the next release.

Cheers,

Jay

Jay_Geisen

Suzanne,

The only message of any value I get in the log is "consolidation failed"......"something unexpected caused the tool to fail". I'm going to uninstall until at least the next update.

Jay

Andrew Johnson

Hi Jay,

Thanks for providing that bug number. Let me follow up with our sharing/geodatabase teams and post back here once I have more information.

thanks,

Andrew

Andrew Johnson

Hi Jay,

I just wanted to follow up and let you know that the geodatabase team is currently working on this and the plan is to get this out in the 2.5.1 patch which will be released (tentatively) first week of May. I'll keep you posted.

thanks,

Andrew

CADDLANCELLC

I cant click on share or analyze to share as web scene. Any suggestions?

ShanonLoughton

Just if anyone searches to here experiencing Scene Viewer > "Scene Layer version is not supported. Detected version: , Supported versions: 1.x" errors on ArcGIS Enterprise Portal (mine was 10.8.1), ensure you are accessing Scene Viewer via HTTPS if ArcGIS Server is set to HTTPS Only. The message threw me off a bit, my Portal URL had reverted to HTTP for some reason.

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