ArcGIS Pro 1.3.1 crashes upon clicking the Add Animation button?

Question

This happens every time I try to begin creating an animation.  I've never gotten beyond clicking the button before it stops working and needs to be closed. I'm running Win7 with 16gb of ram.

I'd love to use this functionality but it simply doesn't work for me.  Is this a software bug?

Robert_LeClair · Answer

Have you updated your video card driver?  One thing we see is the driver is out of date and a Windows Update will not provide the latest driver.  Determine what make/model you have on your computer, go to the manufacturers website, download and install the latest driver.  Another thing to try is toggle the OpenGL vs DirectX setting in Pro to see if that reduces crashes with the Animation issue.  Good luck!

DanPatterson_Retired · Answer

sometimes that happens... a reboot and restart is sometimes good

brianmoran_usfs · Answer

Yes, although it was only in one project that I was attempting to create an animation from.  I was able to do it by beginning from scratch again in a new project.  It must have been specific to that aptx.  Thx.