Quickcapture all records to same point

Question

Having issues with field crews using QuickCapture. It is not with all crews, but certain crew members' tracks all zip back to the same semi-arbitrary point. I say semi arbitrary because my first thought was it was a cell tower or something similar, but I've found some of these 'zip-points' that are in the middle of roads.

These are consistently the same people on the same devices, and this is logged as single track. This is not multiple tracks, but all the same one. Any help on how to resolve this on the crew member's device would be greatly appreciated.

SFM_TravisBott · Answer

Will do.

JHasthorpe · Answer

Please send through an email to quickcapture@esri.com and we can help troubleshoot this.

JHasthorpe · Answer

Hi - Can you share the model and operating system of the devices that are showing this behavior?

It looks like the device is getting a network or WiFI location. If you are using Android, it should be possible to disable network locations in the device settings. Could you test this out and see if this addresses the issue?

Thanks

John