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ArcGIS Online Default Print Issues

JD1016

Hello,

I've created an application (using WAB AGO - not Developers Edition) that will eventually be only used for public viewing and inquiry. I would like to provide the benefit of printing to our public. I've added the Print Widget and used the following URL:

"https://utility.arcgisonline.com/arcgis/rest/services/Utilities/PrintingTools/GPServer/Export%20Web%20Map%20Task"

The print widget functions normally and the map graphic is as expected but the legend is missing. I've tried different print output formats from the drop-down selection and nothing changes. No legend.

All layers within the application are hosted feature/tile layers.

Does anyone have any suggestions of how I may remedy this problem?

Thank you.

Print No Legend.jpg

GISNCC_0-1755765264517.png

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Accepted answers

RobertScheitlin__GISP

Yes

All comments

RobertScheitlin__GISP

Jeff,

Tiled layers do not produce entries in the map legend. That is just how it works.

JD1016

Hi Robert,

That would explain quite a lot. If I were to add the corresponding hosted feature layer instead...would that work?

Thanks.

RobertScheitlin__GISP

Yes

JD1016

Thank you, Robert.

diegocarvalho

Hi Robert,

I have a webmap pulling to sets of layers: AGOL hosted Feature Layers and on Premise Map Image Layer. Using both print widgets (from webmap and webapp) the result is the same: the map image layers are displayed normally, but the Feature Layers are not printed. Any solution for that?

Tks

MeghanBogaerts

Is this a bug that's got a tracking number somewhere? It can't be that this is just the preferred behavior....a user of a web map has no idea what's a tile layer versus a hosted feature layer, and they don't care. They see a print document that's missing its legend. We have layers with tens of thousands of features, so we serve them as tile layers for efficiency, which is per ESRI's advice. What am I missing here?

JD1016

It is as Robert indicates. Tile layers do not show up in the legend. However, if you add the corresponding hosted feature layer to the web map, save, open the web application and select print...the feature layer will appear in the legend. BTW...this is using the default ESRI print service as indicated above.

I'm currently running into a bit of a bizarre issue with labels not showing up on output as well.

JD1016

I've never discussed this issue with ESRI. I am in complete agreement with you!

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