ArcGIS Explorer Does NOT run on Windows 7 (64 bit)

Question

I spent almost my entire weekend trying to get this to work.  I've read through all the forums and made all the necessary changes but nothing helps.

Very dissappointed in ERSI...I thought this would be a solid release.
Here's as far as I can get.

"Can You Run it" results.

Minimum Recommended    CPU  
Minimum: Intel Pentium 4 or better, or Xeon Processors  
You Have: Intel(R) Core(TM) i7 CPU 860 @ 2.80GHz  
   PASS  
 
  CPU Speed  
Minimum: 2.2 GHz recommended or higher  
You Have: 2.8 GHz Performance Rated at: 7 GHz  
   PASS

RAM  
Minimum: 1 GB  
You Have: 8.0 GB  
   PASS

OS  
Minimum: Windows XP minimum SP2, Windows Server 2003 minimum SP1, Windows Vista minimum SP1, Windows Server 2008 or Windows 7  
You Have: Microsoft Windows 7 Service Pack 1 (build 7601), 64-bit  
   PASS  
 
  Video Card  
Minimum: 24-bit capable graphics accelerator with 32 MB of video memory (NVIDIA Quadro FX 350 or better/ ATI Radeon 9500 or better / Intel GMA X3500 or better)  
You Have: ATI Radeon HD 4850  
   PASS

Features: Minimum attributes of your Video Card  
                               Required  You Have  
  Video RAM                32 MB      3.5 GB  
             3D                 Yes         Yes  
  Pixel Shader version     2.0          4.1  
  Vertex Shader version  2.0          4.1  
 
  Free Disk Space  
Minimum: 564 MB (64 MB plus 500 MB for swap file)  
You Have: 295.0 GB  
   PASS

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When I run ArcGIS explorer I get

ArcGIS Explorer detected a serious application error that involved your graphics adapter.
Adapter: ATI Radeon HD 4850
Driver: 8.681.0.0 (2009/11/24)
Mode: 2560x1400x4294967296

I've loaded the latest Display Drivers from ATI and everything is up to date.

Please help!!!!

JoeFlannery · Answer

Andy:

See this thread.
http://forums.esri.com/thread.asp?c=184&f=2206&t=288838

AndyRowlands · Answer

I spent almost my entire weekend trying to get this to work. I've read through all the forums and made all the necessary changes but nothing helps.

Very dissappointed in ERSI...I thought this would be a solid release.  
Here's as far as I can get.  
 ...  
When I run ArcGIS explorer I get

ArcGIS Explorer detected a serious application error that involved your graphics adapter.  
Adapter: ATI Radeon HD 4850  
Driver: 8.681.0.0 (2009/11/24) 
Mode: 2560x1400x4294967296

I've loaded the latest Display Drivers from ATI and everything is up to date.

The driver version suggests that you're still running the default W7 drivers from the release date; these are suitable only for Windows Aero. Updating the AMD/ATI drivers from the drivers only package (not with CCC, this may be problematic with other applications later) will enable you to run ArcGIS Explorer.

NicholasBarger · Answer

I got mine to run...but I am experiencing problems.  I am unable to view the entire list of features from an ArcGIS Server web service that I am publishing.  I have to click on the last item in the list and / or close groups down in order to see some of the layers.

Some of the buttons are different sizes...
It will not label a note...

All of this works properly on a windows XP 32 bit machine.