Dears
I tried to open ARC GIS Pro through Citrix environment for Specific user all user open normally except only one user once tried to open it see attached photo . Plz any help ArcGIS Pro
Also, are you using any 3-party tools with Pro? Perhaps one is trying to set up an accelerator that already exists?
I suppose you may need to do this from the Citrix server machine?
I can't really think of why this is occurring, but maybe you can try the following:
More here:
Customize the ribbon options—ArcGIS Pro | ArcGIS Desktop
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