We had a custom domain called geopotal.statistics.gov.uk for our V1.10 website (http://opengeography-ons.opendata.arcgis.com) and we wanted to move that custom domain to our new V2 site (http://geoportal-ons.opendata.arcgis.com/ ). To do this we had to change the CNAME with our domain registrars.
So we did the following
"The DNS change we need to make to the geo portal is as follows:
currently: http://geoportal.statistics.gov.uk/ in CNAME http://opengeography.ons.opendata.arcgis.com/
but we want: http://geoportal.statistics.gov.uk/ in CNAME http://geoportal-ons.opendata.arcgis.com/"
Is that the correct procedure?
Thanks
Matt
Hi Matt,
The CNAME should point to opendata.arcgis.com. Documentation: Configure your Open Data site—ArcGIS Open Data | ArcGIS
To change the custom domain you just need to swap them in the site configuration. You shouldn't have to do anything else.
Courtney
Greetings ONS Geography,
Did you ever resolve the issue you had with the CNAME? I imagine so since your Open Data site openmappingdata.lambeth.gov.uk does now work.
Would you please let me know what was the final value set for the CNAME? Was it opendata.arcgis.com, or was it hub.arcgis.com?
Many thanks in advance.
Miguel
Also I get the following error when I try to update my custom domain to geoportal.statistics.gov.uk in my site geoportal-ons.opendata.arcgis.com
It says the domain is already registered to a site. Is it possible for you or Esri Inc to unregister this domain so I can add it?
Thanks Courtney! I'll let you know how I get on. I'll have to do it tomorrow as on UK time
No worries! You are correct: the CNAME should point to just opendata.arcgis.com rather than your whole site URL geoportal-ons.opendata.arcgis.com.
Once that has been switched the URL http://geoportal.statistics.gov.uk should work as expected.
Hi Courtney,
So the CNAME should point to just opendata.arcgis.com rather than my whole site URL geoportal-ons.opendata.arcgis.com?
At the moment the CNAME in the DNS settings is pointing to geoportal-ons.opendata.arcgis.com.
If I wanted the URL http://geoportal.statistics.gov.uk for my site http://geoportal-ons.opendata.arcgis.com I set the CNAME just to opendata.arcgis.com?
Sorry if that is really basic, I don't know exactly what I'm doing
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