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arcpy.SignInToPortal() failed to sign in

Anonymous User

Hi all,

Trying to run below code in a stand-alone script from my laptop to connect a portal in a cloud environment.

arcpy.SignIntoPortal("https://domain/arcgis","portaladmin","adminpasswrod")

However, always getting an exception as:

Unable to connect ArcGIS Online.

if pasting above code in python window within ArcGIS Pro, that works fine with a response like:

{'token': 'l4ZVIQ3I00lS2u-C_2f57FAYSwuDqmkaUIZVe7OZAY3FHG1HdipxRlA6szCMkrPq0Qe5xtDqOV0QvLZ4kXcGY0R8nu7yfNta-mzGFZwURBbg..', 'referer': 'http://www.esri.com/AGO/0077BA04-30C4-4F1F-81BF-F47BF2B277EE', 'expires': 1580995337}

Interesting thing i have noted that if open Fiddler when running the script, it successfully connected.

Suspecting this might relate to SSL. Just a check if anyone runs into this previously.

Cheers

minbin

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JoshuaBixby

What is the full exception, with trace back?

Anonymous User

Hi Josh, the full exception as outlined in the post: unable to sign into portal.

JoshuaBixby

You haven't included the trace back.

MarkCederholm

I'm seeing the same thing after upgrading ArcGIS Pro from 2.4.3 to 2.5.1 and Portal from 10.7 to 10.7.1:

<SPAN class="operator token">>></SPAN><SPAN class="operator token">></SPAN> arcpy<SPAN class="punctuation token">.</SPAN>SignInToPortal<SPAN class="punctuation token">(</SPAN>sPortalUrl<SPAN class="punctuation token">,</SPAN> sPortalUser<SPAN class="punctuation token">,</SPAN> sPortalPass<SPAN class="punctuation token">)</SPAN>
Traceback <SPAN class="punctuation token">(</SPAN>most recent call last<SPAN class="punctuation token">)</SPAN><SPAN class="punctuation token">:</SPAN>
  File "<SPAN class="operator token"><</SPAN>pyshell<SPAN class="comment token">#8>", line 1, in <module></SPAN>
    arcpy<SPAN class="punctuation token">.</SPAN>SignInToPortal<SPAN class="punctuation token">(</SPAN>sPortalUrl<SPAN class="punctuation token">,</SPAN> sPortalUser<SPAN class="punctuation token">,</SPAN> sPortalPass<SPAN class="punctuation token">)</SPAN>
  File <SPAN class="string token">"C:\Program Files\ArcGIS\Pro\Resources\ArcPy\arcpy\__init__.py"</SPAN><SPAN class="punctuation token">,</SPAN> line <SPAN class="number token">2468</SPAN><SPAN class="punctuation token">,</SPAN> <SPAN class="keyword token">in</SPAN> SignInToPortal
    <SPAN class="keyword token">return</SPAN> _SignInToPortal<SPAN class="punctuation token">(</SPAN><SPAN class="operator token">*</SPAN>args<SPAN class="punctuation token">,</SPAN> <SPAN class="operator token">**</SPAN>kwargs<SPAN class="punctuation token">)</SPAN>
ValueError<SPAN class="punctuation token">:</SPAN> Unable to connect ArcGIS Online<SPAN class="punctuation token">.</SPAN>
<SPAN class="operator token">>></SPAN><SPAN class="operator token">></SPAN> <SPAN class="line-numbers-rows"><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN></SPAN>

JoshuaBixby

Are you trying to log into ArcGIS Online or a local Portal instance? What does the Portals section of ArcGIS Pro configuration look like?

When I try to log into a local Portal, the error specifically states the local Portal's address, not "ArcGIS Online"

MarkCederholm

I have multiple Portal instances defined, including AGOL, never an issue in the past. I removed all except the local one I want to use, and I still get the "Unable to connect ArcGIS Online" message. Now here's an interesting development: I can connect to AGOL and other Portal instances just fine using arcpy; it's just the one that's acting up. I'll keep looking into it.

MarkCederholm

I finally got it working. It was an expired certificate, and I couldn't remember how to re-bind a new one. Finally I found the directions.

JoshuaBixby

Minbin Jiang‌, are you still having this issue?

Anonymous User

Hey Joshua. No.. I didn't have this issue any more after import the certificates of ArcGIS portal into my local develop laptop.

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