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Blank Page- NO preview or Edit option

RishikaMukhopadhyay

I have made a story map in the Map Tour Template. When I click on preview or edit map, it is a blank page. Nothing is showing. Can anyone please help? It is really urgent.

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AravindatStoryMaps

Hi Rishika,

I just wanted to follow up with you and let you know that it is required for the map tour layer to be visible at the scale that the Map Tour template loads. It is not possible currently for the set visible range from the webmap to be honored in Map Tour application.

Thanks,

Aravind

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oevans_storymaps

Hi Rishika -- Sorry you are having an issue with your story. Can you share your story map with Everyone (from your Content page on ArcGIS Online) and paste the link here so we can try to help troubleshoot?

RishikaMukhopadhyay

Hi Owen

Many thanks.

http://bit.ly/2SsMUhU this is the link. Can you please help ? The map is saved in My Stories as well. But while opening it shows blank.

Rishika

AravindatStoryMaps

Hi Rishika,

Thanks for sharing the URL of the app you've made. Since it doesn't seem to load, we'd like to gather some information about the workflow you've done so far in getting to this step:

1.) What was the type of layout that this map tour uses - Side-panel, Three panel or integrated?

2.) Did you import the tour data using a CSV file or upload each image individually for points?

Thanks,

Aravind

RishikaMukhopadhyay

Hello

Many thanks for your help.

1. It was Three panel.

2. I added all images individually.

If I can provide some more information, it might be easier for you to find the reason. I have made the map for second time and the preview was fine till I edited the map and added a layer for direction.

I went to More options in the map tour layer, then clicked on Route to all features. Then saved it.

Second in the same layer I have changed the visibility range to Street (because it was showing world) and saved again. After these were saved in My content the preview came blank. Any suggestion regarding this?

I need to add direction and want the map to be opened in the street level. Therefore opted for these.

I would really appreciate your help.

Thanks.

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