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Shapefile downloads missing some files

AparnaBokey

I have noticed this unusual behavior today -some of the data layers on our Open Data site are not being downloaded with all the associated layers. There is no .shp and .shx files present in the zip file for the download. However this happens to only few of the layers. I have reset the download button via the Data Manager site but this has not helped. Any help would be appreciated!

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ANRGIS

We actually had this same issue not too long ago.

It was as if the Open Data index/cache/whatever it is, failed to include the shp/shx files when it was indexed.

AparnaBokey

Thanks much for looking into this Daniel! One of the data layers downloaded as expected.

We had already contact support about the download issues last month. We are still not able to download large polygons via the Open Data site. They were not able to offer us a permanent solution after trying different processes. They had logged a bug with the Open Data team regarding this issue.

DanielFenton1

Aparna,

The first service is failing when trying basic queries, support can help you work through this

http://ca.dep.state.fl.us/arcgis/rest/services/OpenData/AQUATIC_PRESERVES/MapServer/0/query?where=1=1&f=json

The second problem seems to be transient. I reset the download and it is working fine. Please note that the only the refresh button next to each dataset will reset the download. The button at the top of the list will not actually reset the download.

Although I was unable to reproduce your issues in our QA environment, we will continue looking for a permanent solution.

Daniel

AparnaBokey

http://geodata.dep.state.fl.us/datasets/81841412d3984e9aac2c00c21e41d32e_0

http://geodata.dep.state.fl.us/datasets/bd190cf3d3934fbd9529dfe1c8c8772c_0

DanielFenton1

Hi Aparna, I'm sorry you're facing this issue. Can you please share the urls of the affected datasets?

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