HEC-GeoRAS toolbar does not show up

Question

After installing the necessary applications for HEC-GeoRAS I open ArcGIS and can not see the HEC-GeoRAS toolbar. It is just not available. Any thoughts? Any suggestions?

I am using Arcview 9.2 and I downloaded the latest applications from the ftp://RiverHydraulics:river%2E1114@ftp.esri.com/ site. I installed the appframework, XML Data Exchange and HEC-GeoRAS. After the first time with it not working I went through the cleanup steps described in the readme file and did the registry cleanup, uninstalled the programs, reinstalled, etc. No luck

Thanks

DanyLaksono · Answer

I'm experiencing the very same problem with ArcGIS 9.3 and Hec Georas 4.2.93. I've tried all the suggestions here but still the toolbar didn't showed up. Any more suggestion?
Thanks in advance.

JacobLesue · Answer

OK we did find a solution to this problem. It came down to the installation of the visual basic .net. when GIS was installed vb.net was not checked for installation. I believe that the minimum installation was selected. So after putting in the Arcview disk and installing vb.net we were able to get it to work fine. Thanks for everyone's help or suggestions.

V_StuartFoote · Answer

I suspect something was just not installed right or cleaned up right after switching between the single use license and the concurrent use license.

You can test that.

At this point, on the one misconfigured PC, create a new user account. Login to it and launch ArcMap from the new account. If the HEC GeoRAS tool bar shows up the problem was with the user configuration from the old license.

The old account can be fixed with a registry edit:
(Note: registry edits are immediate and irreversible, so be certain of each change.)* Login to the old user account. 
  * Open the registry editor (regedit.exe) and navigate down to HKEY_CURRENT_USER\SOFTWARE\ESRI on the left-hand panel. 
 * Right-mouse on ESRI and select Rename. 
  * Change the name to OLD_ESRI. 
  * Close the registry.
  * Logoff & Log back in.
 
When ArcMap is launched, a new "default" configuration will be created. That should now have the HEC GeoRAS tool bar available. If that works, and there are no "customizations" needed from the old ESRI use configuration, the OLD_ESRI key can be deleted from the registry (leaving just the newly recreated ESRI key).

Post back with results or if that is unclear.

Stuart