nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

sync error

simoxu

When I sync my edits back to the webmap, I get an error on my android phone.

Sync Error

An error occurred while synchronizing edits

there are no details about the error, because my service is a hosted feature service in ArcGIS Online, I don't know where to find the logs (if I am using a feature service on my own ArcGIS server, I should be able to check the server log file to identify the issue). so is it possible to know what's wrong with my hosted service or web map? something like a log?

Any advice are highly appreciated.

Find more posts tagged with

Accepted answers

All comments

simoxu

Hi Maogeng,

I can share the map, but I am not sure whether or not I can share the service. do I have to share the service at all for you to see the map?

Is there a list of things I can check through for troubleshooting this kind of "sync error"?

Many thanks,

MiaogengZhang

SImo,

Can you share your map to a group and invite the account Collector4ArcGIS into it? It could help us determine the issue. Usually it is due to data model.

-Miaogeng

simoxu

Hi Maogeng,

Thanks for the trick.

Yes I captured a bit more details:

{"replicaName":"MyReplica_3113","replicaID":"{8863094A-973F-4EB3-B4A1-2B13FEAA1AE3}","submissionTime":1444299287070,"lastUpdatedTime":1444299294803,"status":"Failed","error":{"code":500,"message":"Unable to synchronize replica.","details":["Sync replica internal error - {8863094A-973F-4EB3-B4A1-2B13FEAA1AE3}."]}}

But I am still scratching my head what caused the internal error.

This a great step towards to the right direction.

MiaogengZhang

Can you use Fiddler to capture the traffic following Configure Fiddler to Capture Web Traffic from an iPhone/iPad | Support Services Blog (iOS) or http://docs.telerik.com/fiddler/configure-fiddler/tasks/ConfigureForAndroid (Android)? It can provide more details about the error.

Join the Conversation

Signed in members can post, follow updates, and more. New here? Register a free account.

Quick Links

Community Help
Find useful guides, FAQs, and documents to help you navigate and make the most of Esri Community.