Any help would be appreciated...
we have a few hosted map services that sit on a local ArcGIS Server. Starting around the 14th of this month, a few of the services started to experience some issues and not load correctly in the web maps/web mapping applications and operations dashboard. Nothing has changed in the settings, etc so I am curious why this has started to occur.
In the server logs I keep received error messages like:
Error performing query operation Error handling service request :Processing request took longer than the usage timeout for service '**'.
Processing request took longer than the usage timeout for service '**'. Server request timed out. Check that the usage timeout is appropriately configured for such requests.
| Error performing query operation Error handling service request :java.lang.OutOfMemoryError: Java heap space |
| Instance of service '**' failed to process a request. |
| ArcGIS Data Store has detected an issue with db. |
We have increased the heap sizes which has corrected the java heap space error message but that is about the only thing that has been solved.
What's bizarre though, is that we have another service that has editing enabled and sits in the same location as the other services but is working just fine (though it does not have as many records as the problem services)
Thank you for your time!
