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ArcGIS Hub supporting https on custom domains

A Question on ArcGIS Hub / Open Data.

Is there a timeframe for supporting https on custom domains? If not, is there currently a workaround that can be applied (requesting a new ssl, etc..) to ensure https traffic has no issue accessing the custom domain?

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Accepted answers

We have issued HTTPS certificates for all the existing custom domains that we could. We ran into a few that had issues with how their domain issuing authority set up their domain that we're working through.

Later this year we'll be adding support for enforcement on your custom domains.

Please test out your domain over HTTPS and let me know if you have problems!

Edit: also all new custom domains registered to a Hub Site should get their HTTPS certificate within 24 hours

All comments

that's our under promise over deliver guarantee!

*is not an actual guarantee, there are a lot of external factors at play for certificate generation. :tm:

we usually turn them around much quicker than that

Graham

Is the approx time still about 24 hrs to get a cert issued for custom domains?

https://office.esripacific.ca

cheers

nathan

These are unrelated issues. The signing in multiple times thing has to do with how the platform handles cookies for webapps that run on a domain different form ArcGIS. I'm hoping we get a solve for this into the next release of ArcGIS Online. There is a setting for Hub Premium that alleviates this issue significantly but as of this time it's not yet available to all base ArcGIS online orgs. I'm hoping to get that updated.

(If you are on Hub premium and activated Hub after March, 2019 then the setting is set automatically. If you activated before March 2019 then please visit the Community -> Admin tab to enable this setting).

Graham Hudgins‌ could this also cause users with private sites using custom domains with ArcGIS Hub and Open Data sites to be prompted to sign in multiple times? For instance, after signing into the Open Data site, clicking on a page within the site prompts for login. If not using a custom domain, the site only prompts for log in on initial sign on but not on subsequent pages

Can you send me your site's URL?

Thanks Graham. I contacted support on Friday and never heard from anyone. I'm going on 4+ days and its still not working.

The system should issue a HTTPS certificate for your custom domain within 24 hours of configuring the custom domain. If you're getting errors, can you please let us know via support? We can take a look at your site

Graham Hudgins‌ are you saying it takes 24hrs for it to become active? Do we need to let you know. I'm having the errors with my hubsite now.

I can now go to https://maps.grey.ca and that works fine. However when I type in just maps.grey.ca into a url bar it defaults to the unsecured version. Are there are redirects on your end to ensure it's going to the https version?

Our open data site is now working with https. Awesome sauce. Thanks Graham Hudgins‌

AndersB_0-1764153682993.png

Great. I passed this along to our web team and have been told the CNAME record has been created. Now I just need to wait 24 hours for Esri to issue a certificate?

Yep you are correct, we had to do that originally because it wasn't working the way you describe before. I swapped it over this morning through and the new CNAME is working without issue. Thank you

We should issue a cert within 24 hours of your domain being registered to your Hub Site.

The site worked when visiting through https.

Thank You and the team for their hard work on this!

Quick question, we will be doing a major push on our open data initiative and I am about halfway done building the site. When we push this live, it will also have a custom domain. Are any new sites automatically getting a cert or should we work with esri to make sure it happens?

it appears your CNAME was not setup to exactly to our documentation. You need to set your CNAME according to the below instructions exactly: Rather than setting the CNAME to your site's URL you set it to the hub.arcgis.com URL so our infrastructure can let your CNAME move from site to site.

Given a few others have had the same issue we're going to make a few updates to the UI that sets this in the coming months.

it appears your CNAME was not setup to exactly to our documentation. You need to set your CNAME according to the below instructions exactly: Rather than setting the CNAME to your site's URL you set it to the hub.arcgis.com URL so our infrastructure can let your CNAME move from site to site.

Given a few others have had the same issue we're going to make a few updates to the UI that sets this in the coming months.

It seems to be having problems.

I am still getting a not secure error:

We have issued HTTPS certificates for all the existing custom domains that we could. We ran into a few that had issues with how their domain issuing authority set up their domain that we're working through.

Later this year we'll be adding support for enforcement on your custom domains.

Please test out your domain over HTTPS and let me know if you have problems!

Edit: also all new custom domains registered to a Hub Site should get their HTTPS certificate within 24 hours

Any updates on this? We would also like to use an https custom domain. It sporadically causes issues with different browsers as http. THANKS!

Hi Graham Hudgins,

Any further news on this? Has this been implemented yet ??

Is there a bug or change I can add my details to so I can be notified when this is finalised?

Thanks
Pete

Still working towards it!

Hello Graham,

Just wondering if this update is still on track?

Thanks

Thank you for the update!

We are actively working on it. Hope to have something in July or August. Once completed, the feature will upgrade existing HTTP custom domains to also support HTTPS automatically (if all goes to plan).

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