Cannot run Contour geoprocessing example

Question

Hi all,

I'm having some difficulty running the geoprocessing example applications which are supplied with the Java Runtime SDK.

When opening the Contour example, a progress bar appears at the bottom of the application and multiple warnings are logged in the console window.

INFO rid=1 'server' gpk - Creating

INFO rid=1 'server' gpk - Create

INFO rid=1 'server' gpk_host - Creating

INFO rid=1 'server' gpk_host - Launching

INFO rid=1 'server' gpk_host - Launched process 4764

INFO rid= 'worker-4764' STAServerObjectHost - Creating

INFO rid=1 'worker-4764' STAServerObjectHost - Received Request

WARN rid=1 'server' gpk_host - crashdump path: C:/Users/TOM~1.STA/AppData/Local/Temp/ArcGISRuntimeErrorReports/arcgisruntime_10.2.4.3858_service_20150422_091926.dmp

INFO rid=1 'server' gpk_host - Worker process exited unexpectedly

INFO rid=1 'server' gpk_host - Worker process 'Contour.gpk_host' exited while attempting to service request (attempt 1 of 1): endpoint='admin' headers={} params={asynchronous=null, filePath=C:\Program Files (x86)\ArcGIS SDKs\java10.2.4\sdk\samples\data\gpks\Contour\Contour.gpk, jobDir=C:\Users\TOM~1.STA\AppData\Local\Temp\arcgisruntime_1596\Contour.gpk\jobs, mapserver=null, maxRecords=1000, name=Contour.gpk,outputDir=C:\Users\TOM~1.STA\AppData\Local\Temp\arcgisruntime_1596\Contour.gpk, type=GPServer,virtualDir=http://127.0.0.1:50001/outputDir/Contour.gpk} res='create', post=0 Crash dump path=C:\Users\TOM~1.STA\AppData\Local\Temp\ArcGISRuntimeErrorReports\arcgisruntime_10.2.4.3858_service_20150422_091926.dmp

INFO rid=1 'server' gpk - gpk - SOC exited handler called

WARN rid=1 'server' gpk - Service going to 'crashed' state

INFO rid=1 'server' gpk - Shutdown while being created

INFO rid=1 'server' gpk_host - Terminate

This is with a fresh installation of the ArcGIS Runtime SDK for Java. This is running on a heavily locked down system, so my immediate thoughts are that there is a simple permissions problem which is preventing the GP service from being started. However, I've not been able to track this down myself.

Any pointers would be greatly appreciated - I've seen some similar discussions on the forums here, but none of the suggestions in the other threads have solved this issue.

EricBader · Answer

Indeed, this could be the issue.

Is there a chance you can login to the same machine with the sysadmin account and try running the sample again?

TomStandard · Answer

No - the SDK was installed by a sysadmin for our network (using an admin account). My account is a plain user account.

TomStandard · Answer

Hi Eric - thanks for looking at this with me.

The only other local sample I have tried is the Geoprocessing Task Info sample, which I had expected to work without any issues at all. The result is the same, although I get a dialog box which says: "Service was unable to start. Service status: STARTFAILED".

I get a 404 error when browsing to the virtualDir location (http://127.0.0.1:500001/outputDir/Contour.gpk), but I can view the REST service directory at: http://127.0.0.1:50001/arcgis/rest. The only displayed text on that page is:

"Current Version 10.21

Services:"

If I leave the Java console window open I get intermittent messages which say:

"2015-04-28 08:34:46,693: INFO red= " WebServer - Lost connection on port 50001"