Hi everyone,
After the June 2026 ArcGIS Online update, I am experiencing an issue in ArcGIS Dashboards regarding the interaction between the global Reset Dashboard button and Category Selectors configured as a dropdown.
The Issue
When a user utilizes the global reset button (bottom-right corner), the selector's UI text visually reverts to its placeholder text ("Todos" / "All"), but the underlying attribute query does not clear. This creates a state desynchronization: the selector looks reset, but the map layers, indicators, and charts remain filtered by the previously selected value.
Steps to Reproduce
- Initial State: The dashboard loads normally. All features are displayed on the map, and indicators calculate values based on the full dataset. 1. Initial state screenshot
- Apply Filter: The user opens the dropdown selector and picks a specific category. The map filters/zooms correctly, and the indicators update to reflect only that selection. The native "X" clear button appears next to the selector header. 2. Applied filter screenshot
- Click Global Reset: Instead of clicking the selector's native "X" button, the user clicks the global Reset Dashboard button at the bottom-right corner of the screen.
Expected Behavior
The dashboard should completely return to its default state. The selector UI should display the placeholder text, the map should return to its initial extent, and all attribute filters on map layers and indicators should be completely cleared.
Actual Behavior (The Bug)
- The selector UI text changes back to the placeholder ("Todos").
- The map resets its spatial extent to full.
- The Bug: The attribute filter stays "stuck". The indicator cards and charts still show the filtered metrics of the previous selection, and the map operational layers only render the features belonging to that previously selected category. 3. bug state screenshot
Additional Context
- Configuration: This issue happens when the selector is driven by Features or Grouped Values with "Require selection" turned off.
- It seems the global reset event successfully updates the UI component text, but fails to trigger the clearing action for the target elements (Indicators, Serial Charts, and Layer Filters).
- Interestingly, clicking the native "X" clear button on the selector box works perfectly. The issue only triggers via the global reset button.
Has anyone else encountered this regression recently? Is there an open BUG number for this, or any known workaround besides manually mapping everything via Defined Values?