Project stuck on [Backup in Progress] and fails to save

SarahJorgensen

PLEASE HELP!

I'm working on a project which has 14 maps and 14 map layouts and I've tried to save the project after working for a couple of hours (silly I know - but was really focussed) and I get a Failed to Save error. So I've just realised that [Backup in Progress] is showing beside the project title at the top of the page and when I click the down arrow, it says it was modified hours ago (so no saves)! I've tried "save as" under a different name and in a different location (suggestions from online) but still getting the same error. I'm praying someone has a workaround for this and I can't lose all this work. Please help! Thanks.

AaronKoelker

Don't know if this is going to help you now, but when working with really large projects (big data, lots of maps) I sometimes disable the Backup functionality because of this issue. It can get caught up trying to create big backups (especially if you're using an older version of Pro—it seems to be better with recent releases). It would be especially bad if you have a lot of data that is coming over any sort of network drive or URL. 

It won't let you save until it is done trying to create that backup. My best advice would be to wait it out if you can. In the meantime, you can disable auto-backups under Options > General > Project Recovery