Citizen Problem Reporter Boundary Layer

Question

In the latest release of Citizen Problem Reporter, (V3 released November 2024), has anyone configured polygons to act as geofencing for requests? For example city limits, utility districts). We had this configured in our older app, but the AGOL update yesterday made the application unusable. This application had geofencing so that if someone tried to submit a request outside a boundary, it would alert them they were outside the service area.

SubaKrishnan · Answer

Hi @Brian_McLeer Thanks for reaching out. Reporter Instant App currently validate whether a submission falls within a defined reporting boundary. It does not support tying specific request categories to different boundaries today. This is a great enhancement idea and something we can explore further.

If you have details on how you configured this in Crowdsource Reporter, feel free to share here or DM me. Happy to learn more from your setup.

Brian_McLeer · Answer

Thank you @StephanieW, just posted on the ArcGIS Online Ideas board.

StephanieW · Answer

Thank you for clarifying, it would be good to cover this in ArcGIS Ideas for the product team to consider it in a future update.