Printing from EB broken after February update - or is it just me?

Question

We're having a problem printing from our experience builder maps. Upon hitting print, the results tab populates immediately with an X beside it.

I created a new mostly empty EB map and added the print widget and it printed fine.

In our map EB map I have a half dozen templates that I'd rather not have to recreate.

mpboyle · Answer

We just noticed a similar issue.  After the February 2026 update, printing in the Map Viewer or ExB using the default print service does NOT work if the map contains one of our own hosted vector tile layers.

If I turn off the vector tile layer or switch to an Esri provided base map, printing works.

If I replace our existing hosted vector tile layer, printing still doesn't work.

If I add a vector tile package, publish, and add the resulting hosted vector tile layer, printing works.

This seems less than ideal.  We use AGO hosted vector tiles for many of our basemaps.  It seems to get them working again, we may need to re-create all our styles, and then update all the web maps used as our base maps?!?  That is assuming newly created styles work with printing.

Esri support has been able to duplicate our issue on their end.

AaronAndrews · Answer

I ended up removing and readding the print widget. The updated print widget did contain a couple extra options the old one didn't have.

StephanieW · Answer

Hi @AaronAndrews are you still seeing this issue? I took a look at the app you shared and didn't have any issues generating a print.