Re: unable to sign into portal

RoshanPalikhe1

Hi,

We are experiencing performance issues specifically with the Esri World Imagery basemap in ArcGIS for AutoCAD.

When the basemap is enabled, we notice:

• Very slow loading of imagery tiles

• Frequent tile reloading while panning and zooming

• Delays in redraw and navigation

• Overall lag during drafting

The issue seems to occur even with a stable high-speed internet connection. The performance improves immediately when the basemap is turned off.

We would like to know:

1. Is this expected behavior for World Imagery in AutoCAD?

2. Are there recommended performance settings for basemaps in ArcGIS for AutoCAD?

3. Is there any way to cache or locally store basemap imagery to reduce tile loading?

4. Are certain Esri basemaps better optimized for AutoCAD environments?

We rely on imagery for layout production, so improving this workflow is important for our team.

Any guidance or best practices would be greatly appreciated.

Thank you.

Randy_Garcia

HI!

The specific version of Esri World Imagery basemap used in ArcGIS for AutoCADs "Esri Maps" has been deprecated and could likely be one of the reasons that you are experiencing performance issues with the layer. Even though its deprecated its still accessible until its removed from ArcGIS Online. For more info see this blog: https://www.esri.com/arcgis-blog/products/arcgis-living-atlas/announcements/sunsetting-legacy-basemaps

The current recommendation when using ArcGIS for AutoCAD is to use the built in Esri Maps to AutoCAD or Civil 3D. The trick is to make sure to set the ArcGIS for AutoCAD coordinate system and the AutoCAD civil3D coordinate system to the same value. The best way to do this is to start with an empty drawing (or a drawing that has not been assigned an Autodesk coordinate system) use ArcGIS for AutoCAD to set a coordinate system. By doing so ArcGIS for AutoCAD will automatically set the Autodesk coordinate system enabling the "Geolocation" tab in AutoCAD or Civil 3D where you will have access to  Esri Maps. 

attached is a video showing the workflow described above. 

UseAutodeskMapsWithAFA.mp4