Hi everyone,
I am an Urban Planner and a long-time GIS enthusiast. Recently, I purchased an ArcGIS for Personal Use license to develop my professional portfolio. Shortly after the purchase, the local distributor (Esri Turkey) contacted me via phone and cancelled my license.
Their justification was: 'In Turkey, Personal Use licenses are sold only to students and academics.'
According to Esri’s global website, this license is intended for individuals to build their skills, regardless of student status. I have written confirmation from the sales rep providing the purchase link, only to have it rescinded via a phone call later.
Is this a new global policy, or is it a local restriction? It seems very counterproductive to push professionals away from the Esri ecosystem. Has anyone else experienced this with their local distributors?
Looking for some clarification from Esri Global.