ArcGIS Monitor 2025.1 fails to collect ArcGIS Server Metrics

Question

Hi,

I have noticed that ArcGIS monitor 2025.1 fails to collect ArcGIS Server Metrics if ArcGIs Server licensed with a never expiring license. when changing to a license that has an expiry date it works

the observers for ArcGIS Server was actually throwing an error like

observers:370

Failed to determine ArcGIS Server license expiration

DerekLaw · Answer

FYI,

An ArcGIS Monitor 2025.1.1 patch for ArcGIS Monitor Agent was released on Dec 11, 2025 that addresses this issue.

Hope this helps,

DerekLaw · Answer

Hi @AnasKanaan,

Please review the discussion in this other similar topic thread,
ArcGIS Monitor 2025.1: Service metrics not being collected

We are aware of the issue and working on a fix.

Hope this helps,