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Field Maps - offline maps errors

BriannaNinomoto

I have multiple offline maps on a field map. I just recreated the maps since I modified some of the fields within the features. Now when I try to use the offline maps, half of the maps mention one feature class that "contains unsupported data." However, this feature layer works on the other half of the offline maps. Should I recreate the ones that are not working again? This has been an issue in the past.

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BriannaNinomoto

Hey @CodyPatterson

Yes I was doing it through the Map area sections of Field Maps.

But I figured it out. I needed to remove all of the downloaded maps from my device and redownload them. All the features work now. Thank you for your support.

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BriannaNinomoto

Hey @CodyPatterson

Yes I was doing it through the Map area sections of Field Maps.

But I figured it out. I needed to remove all of the downloaded maps from my device and redownload them. All the features work now. Thank you for your support.

CodyPatterson

Hey @BriannaNinomoto

That is definitely really strange, and wouldn't want you to have to recreate all those maps since I've just recently recreated a few and it was painful to say the least.

When you're creating these maps, are you doing it through the Map areas section on Field Maps or are these standalone? Also is this on ArcGIS Online or Enterprise?

Cody

BriannaNinomoto

Thank you for the quick reply. I think my solution was to delete and redraw all the offline map areas. But I have more than 10 offline maps so this took some time. I would like to find a quicker solution.

And yes, this feature layer is between the offline maps. It is an essential layer for all of the offline maps. When you say "drop them," do you mean remove the layer and rebuild the offline maps?

CodyPatterson

Hey @BriannaNinomoto

You mentioned you had this same issue in the past, did you end up fixing it then or just rebuilding them? Do these offline maps share the same feature layer between more than one map? If so, is it possible to attempt and drop them via the Offline section of the Field Maps configuration page? This may require rebuilding them, but I've not had a similar issue so far.

Cody

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