Eric, new member & struggling when trying to learn Tasks through Field Maps App - Send Help Please!

Question

My name is Eric and I’m currently working with park utilities (water, wastewater, electrical). I’m getting familiar with Field Maps and recently started learning the new Tasks feature. I’ve used Survey123 and ArcGIS Pro before, but I’m new to Field Maps Tasks and the configuration workflow.

Right now I am trying to set up tasks on a water utility feature (water valves) to support field crews with “identify, verify, and inspect” tasks. I enabled tasks on my feature layer and set up the task definitions, but I am struggling to understand how to properly configure the Field Worker task view in Field Maps app. The documentation hasn’t clicked for me yet.

Could anyone explain or point me to an example of how to:

* Set up a field worker view for tasks

* Ensure task assignments display correctly in the Field Maps mobile app

* Follow best practices for task configuration on water utilities

Any help or guidance (even a simple step-by-step outline) would be really appreciated! Excited to learn more and contribute here.

Thank you!

ShareUser · Answer

Hi Eric,

I'm going to reach out to you directly - our team would love to hop on a call with you to support you.

We do have a few resources currently available:

* Prepare and configure tasks help resource
* Introducing tasks blog article
* Training seminar recording: Streamline Data Collection with Tasks - publicly available until Nov 23, 2025

And we have other other resources in the works to help customers learn how to use tasks!

JesseCloutier · Answer

Welcome, Eric!

Consider Esri Community to be your go-to spot for discussing all things GIS — a virtual gathering place where you can find solutions, share ideas, and collaborate to solve problems with the help of members from all around the globe.

Please be sure to check out the following Community-use resources to get you started:

* Getting Started with Esri Community - Esri Community 
* Esri Training - Esri Community

In reference to your request for help understanding the Tasks feature, I've shared copies of this post to both the ArcGIS Field Maps Questions board and the Water Utilities Questions board, where there is strong overlap with your need. All three versions of this post will stay synced so that comments left on any of them will load in the others.

Please feel free to reach out if you have any questions about using Esri Community.