Hello,
I am almost sure I need to use an IF statement somewhere but my html coding skills are not adequate to figure this out. So looking for help.
I have the following expression for the instance_name field for my survey
concat ('<font color="green">',${address_physical},'</font>',"; ",'<font color="blue">',format-date(${violation_obs},'%m-%d-%Y'),'</font>',"<br>",'<b>',${issue_label},": ",${resolution_status_latest},'</b>')
The resolution_status_latest field contains various options, including resolved. My colleagues asked me if only those responses that are unresolved appear in the Inbox, i.e. those that have been resolved disappear from the Inbox.
Can someone help? Thanks!