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Survey123 RSS Feed/Health Dashboard

JulieMikolajczyk

A Health Dashboard/RSS feed for Survey123 similar to the ArcGIS Online Health Dashboard would be very helpful, especially when it comes to reporting. Currently when something is down, we are not notified and have no way of checking, so the only way to see if the issue is known is by posting in forums or submitting a case to customer support, which can take a while to get responses on sometimes. Reporting through Survey123 is vital to our business operations and we only find out it is down when we begin receiving tickets from our internal staff. By being able to see if the issue was caused by a known outage, it would save us many hours of troubleshooting.

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Status: Open

Comments

TrafficOpsGIS

Completely agree, it seems with every Survey123 update ESRI does that it ends up breaking one of our enterprise Survey123 based workflows. Would be nice to know exactly what is broken.

jvarasanz_nifc

I agree.

For a few weeks now, we are experiencing issues where the a call to generate a report ArcGIS for Python are not always going through, thus making the code fail.

Please note we support emergency response with this code and we are currently struggling to get all proper documentation generated.

TDECAdmin

Agree.

A Survey123 Health Dashboard that has a real "Last Updated" date would be great! The current Survey123 "What's New" page still has July 1.

The last fix/upgrade on 8/11 broke our generate_report code in ArcGIS for Python too.

I've been working with Customer Support since 8/12 and I just saw a mention of the 8/11 update on 9/12 in a forum post so it would help other ESRI staff as well.