Hi everyone,
Earlier today, my department was collaborating with our public safety teams using ArcGIS Mission, and we noticed a potential issue with task notes. Specifically, when a task is assigned to multiple team members, each person can add notes and those notes can also be overwritten by others.
This raised a concern for us: we currently can’t see who wrote what, when they wrote it, and there doesn’t appear to be a history or log of the note updates. While I understand that sometimes notes may need to be edited (e.g., to fix a typo), in public safety scenarios, overwriting or losing critical information could be dangerous.
My questions are:
- Is this expected behavior (a feature), or is this possibly a bug?
- Is there a way to track who adds or changes notes on a task?
- Is there a method to store or archive all notes, so that nothing is lost or overwritten without a record?
We’d really appreciate any guidance on how to manage this or if there are any best practices other teams are using.
Thanks in advance!