Survey123 Connect and web browsers

PeterSmith3

Hi, I've created survey in Connect which has an autocomplete search in the 'Appearance' column that gets data from another feature layer view.

My problem is that, although the survey works as expected in the Firefox browser, it doesn't work when opened in either Chrome or Edge browsers.

In Firefox, I get the choice list I'm expecting, but in the other two browsers I don't get a list at all.

Does anyone have any ideas as to what's going on?

Thanks.

Leena_Abdulqader

Hello @PeterSmith3, based on your description, it very likely is a browser-specific issue, particularly with Chrome and Edge's handling of authentication, cookies, or CORS. Firefox is more lenient with cross-origin requests and may maintain your session with ArcGIS Online (or Enterprise) more reliably. Chrome and Edge have stricter privacy and security features.

How to Confirm It’s a Browser Issue:
Open Dev Tools (F12) in Chrome or Edge → Go to the Console or Network tab. Reload the survey form. Look for errors like:

• CORS policy: No 'Access-Control-Allow-Origin'
• 403 Forbidden
• 401 Unauthorized
• Failed to load resource

If you see those — 100% browser-related.

What you can try:

• Make sure you’re logged into ArcGIS Online (or your portal) using the same browser tab.
• Try incognito mode with third-party cookies allowed.
• Check if the feature layer view is shared properly with your org or public.