Notebook Error - Advanced and Advanced with GPU

Question

Hi Team,

I am currently facing an issue while trying to use ArcGIS Notebook – Advanced and Advanced with GPU options in our ArcGIS Online account. The Standard notebook is working properly. The following error message is being displayed:

"The item you requested cannot be found. The item may have been deleted or you may have entered an incorrect URL"

A snapshot is given below for your references

Could you please help in resolving this issue.

Thanks & Regards,

Kristofer

CodyPatterson · Answer

Hey @Kristofer

Definitely something strange then! In that case, is there anyone else in your organization that has the ability to create these, and if so, are they able to? This could be a case where ESRI Support would need to be contacted if your account is having these issues, the June update may have caused an issue.

Cody

Kristofer · Answer

Hi @CodyPatterson ,

Thanks for the quick response!!

I am the designated administrator and having the sufficient credits & privileges.

Thanks & Regards,

Kristofer

CodyPatterson · Answer

Hey @Kristofer

I tried this on my end and I was able to create both, just to be sure, this is creating a completely new notebook instance?

I have administrator privileges for my environment, so that could be a cause too, do you have proper permissions to create these or would it be possible for an admin to try? To me, this seems like a permission issue, I would also check credits to see if you have a large enough amount to run this.

Cody