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Feature Report timeout Error with Map Expression

JustinConnerWR

A feature report that has been running without issue for years now times out when map settings are applied. I can run a report with a generic map and even when applying a size restraint. Will timeout when trying to use a specific map ID.

Does not work:

${closure_area|mapSettings:"8f3845a647d04d3c92f10be0299fa2b3": 3600 | size:600:500}

Will work:

${closure_area| size:600:500}

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MCostley

Yep, up again for me too. Must have just been down at the time I needed it.

I use Google Satellite for that report and had no issues with the display.

CBarrett

I suspect they were working on it at that time. Ours worked in the morning, was intermittent during midday, and have worked since about 3 yesterday. I am curious if you noticed if you Basemap Selection was empty during this problem? Mine is working again this afternoon, but it had been blank since the issues started.

MCostley

Was working flawlessly this morning, now I'm having the same issues as this thread: https://community.esri.com/t5/arcgis-survey123-questions/survey123-report-generation-down/m-p/1631251#M63246

The odd report will go through, but taking over 10 minutes and several tries to do so.

MCostley

All good on my end, thank you!

ZhifangWang

Hi @JustinConnerWR @MCostley ,

The fix to BUG-000177676 has been deployed to the Survey123 website earlier today.

Please let us know if you still observe any issues when printing a report with a map.

Thanks,

Zhifang

MCostley

I'm having this issue as well. Geotrace questions fail on the report, even when no map is specified. Geopoint questions will work with no map specified.
I've tried re-creating the survey in a new layer, I cannot get a geotrace layer to print to report at all.

ZhifangWang

Hi @JustinConnerWR ,

We confirmed that a bug was introduced with the Survey123 July 2025 Update: printing a report that contains a map will time out if the map includes the same feature layer specified in the featureLayerUrl parameter to the report API. For example:. For example:

If you are the survey owner and has a web map references the survey's source feature layer, the issue occurs when you print a report on the Data tab of the Survey123 website. This is because the Data tab uses the survey's source feature layer if you logged in as the survey owner.
If you are a stakeholder of the survey and the web map in the report references the _result view of the survey, the issue occurs when you print a report on the Data tab. This is because the Data tab uses the _result view layer of the survey if you logged in as a survey stakeholder.

This was reported as BUG-000177676 and will be fixed in a hotfix early next week.

Could you confirm if this matches your workflow, or are you seeing a different scenario?

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